Terms & Conditions

Last Updated: 28th June 2026

Welcome to the Tracing Direct website. By accessing and using this website, you agree to be bound by these Terms & Conditions. If you do not agree with these terms, please do not use this website.

About Us

This website is operated by:

Tracing Direct Limited
Cardiff, Wales, United Kingdom

Telephone: +44 (0)800 0431 793
Email: info@tracingdirect.co.uk
Website: www.tracingdirect.co.uk

Use Of This Website

This website is provided for general information purposes relating to:

  • Beneficiary Tracing

  • Probate Research

  • Missing Beneficiary Searches

  • Family Tree Verification

  • International Heir Tracing

  • Estate Administration Support

You agree to use this website only for lawful purposes and in a way that does not infringe the rights of, restrict or inhibit the use and enjoyment of this website by any other person.

Information Provided On This Website

Whilst Tracing Direct makes every reasonable effort to ensure the information on this website is accurate and up to date, the content is provided for general information purposes only.

Nothing on this website constitutes legal advice, financial advice or professional advice upon which reliance should be placed.

Professional advice should always be sought regarding individual circumstances.

Probate Guides & Educational Content

The guides, articles and information contained within our Insights section are intended to provide general information and educational content only.

Every probate and inheritance matter is different. Information contained on this website should not be considered a substitute for professional advice or specific guidance relating to your individual circumstances.

No Guarantee Of Outcomes

The existence of a potential inheritance claim, the identification of a beneficiary or any information contained on this website does not guarantee:

  • Entitlement to an inheritance;

  • The value of an estate;

  • The value of an individual's share of an estate;

  • Successful identification of beneficiaries;

  • The timescales involved in any matter.

Each case is unique and subject to its own facts and circumstances.

Financial Illustrations

Any financial examples or illustrations displayed on this website are provided for explanatory purposes only.

Illustrative calculations:

  • Are examples only;

  • Do not represent actual estate values;

  • Do not guarantee any entitlement;

  • Do not represent a fixed fee structure;

  • Should not be relied upon as financial advice.

Fees and arrangements relating to beneficiary tracing services are agreed individually and may vary depending on the circumstances of each case.

Correspondence Verification

The Verify Correspondence section of this website is intended to help individuals confirm whether communications purporting to originate from Tracing Direct are genuine.

Tracing Direct reserves the right to request additional information in order to verify an individual's identity and protect confidential information.

Intellectual Property

Unless otherwise stated, all content on this website, including:

  • Text

  • Graphics

  • Logos

  • Images

  • Design

  • Layout

  • Articles

  • Downloads

  • Branding

is the property of Tracing Direct Limited and is protected by applicable intellectual property laws.

No material may be copied, reproduced, distributed or used for commercial purposes without prior written permission.

Third-Party Links

This website may contain links to external websites.

Tracing Direct has no control over the content, availability or security of external websites and accepts no responsibility for any information or services provided by third parties.

The inclusion of any link does not imply endorsement.

Limitation Of Liability

To the fullest extent permitted by law, Tracing Direct shall not be liable for any loss or damage arising directly or indirectly from:

  • Use of this website;

  • Reliance upon information contained on this website;

  • Temporary unavailability of the website;

  • Technical issues;

  • Errors or omissions within website content;

  • Use of third-party websites linked from this website.

Nothing within these Terms & Conditions excludes liability that cannot lawfully be excluded under applicable law.

Privacy & Data Protection

The use of this website is also governed by our:

  • Privacy Policy

  • GDPR Policy

  • Cookie Policy

By using this website, you acknowledge that information submitted through forms may be processed in accordance with these policies.

Changes To These Terms

Tracing Direct reserves the right to amend these Terms & Conditions at any time without notice.

Updated terms will become effective immediately upon publication on this website.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of England and Wales.

Any disputes arising in connection with this website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact:

Tracing Direct Limited
Cardiff, Wales, United Kingdom

Telephone: +44 (0)800 0431 793
Email: info@tracingdirect.co.uk
Website: www.tracingdirect.co.uk